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ti4 Knowledge Platform

Policy

Readout our key policies, terms & conditions related to the website and related to our products & services.

Honesty is the best policy. ■ ■ ■ ■


Banjamin Franklin

ti4 Knowledge Platform's Terms, Conditions & Policies

ti4 Knowledge Platform's Terms, Conditions, and Policies.


1. Terms of Service

By accessing the website at https://ti4.org/, you are agreeing to be bound by these terms of service, all applicable laws, and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.


2. Brand and Trademark

Our brand is a valuable, strategic business asset which we manage with care. To protect our brand and secure company benefits, all co-branding undertakings need approval on a case-by-case basis. (Remember to seek approval prior to developing any visuals or initiating any execution activities.)


“ti4” stands for “The Industry Four” and is the abbreviation derived from our company name “THE INDUSTRY FOUR”. We use "ti4" as an abbreviation, in both symbol form and as well as in word form, to represent our company's name and identity "THE INDUSTRY FOUR".


The Industry Four™, ti4 | fourth to forthcoming®, ti4 ®, ti4 The Industry Four®, ti4m tiforum | forum for the industry four®, ti4BOK The Industry Four Body of Knowledge®, TIFFAA The Industry Four Framework And Architecture® are Registered Trademark / Trademarks owned by THE INDUSTRY FOUR.


3. Disclaimer

The materials on Institute ti4’s website (https://ti4.org/) are provided on an 'as is' basis. Institute ti4 makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.  Further, Institute ti4 does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.


4. Accuracy of materials

The materials visualized and appearing on Institute ti4’s website (https://ti4.org/) could include technical, typographical, or photographic errors. Institute ti4 does not warrant that any of the materials on its website are accurate, complete, or current. Institute ti4 may make changes to the materials and information contained on its website at any time without notice. However, Institute ti4 does not make any commitment to update the materials and information.


5. Links and URLs

Institute ti4 has not reviewed all of the websites linked and associated URLs – Universal Resource Locator Links, to its website (https://ti4.org/) and is not responsible for the contents of any such linked website and URLs. The inclusion of any URL link does not imply endorsement by Institute ti4 of the site. Use of any such linked website and URLs are at the user's own risk.


6. Modifications

Institute ti4 may revise these terms of service and use license, for its website at any time without notice. By using this website (https://ti4.org/), you are agreeing to be bound by the then current version of these terms of service and use license.


7. Limitations

In no event shall Institute ti4 or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Institute ti4 website, even if Institute ti4 or an Institute ti4 authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.


8. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on Institute ti4’s website (https://ti4.org/) for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license, you may not:


  • Modify or copy the materials;
  • Use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
  • Attempt to decompile or reverse engineer any software contained on Institute ti4’s website (https://ti4.org/);
  • Remove any copyright or other proprietary notations from the materials; or
  • Transfer the materials to another person or "mirror" the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Institute ti4 at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.


9. Privacy Policy

  • Your privacy is important to us. It is Institute ti4’s policy to respect your privacy regarding any information we may collect from you across our website, https://ti4.org/, and other sites we own and operate.
  • We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.
  • We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification. 
  • We don’t share any personally identifying information publicly or with third parties, except when required by law.
  • You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.
  • Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective privacy policies.
  • Your continued use of our website will be regarded as an acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.


10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Bangalore, Karnataka, India, and you irrevocably submit to the exclusive jurisdiction of the courts in that state or location.

These terms, conditions, and policies are effective as of the 1st of January 2025.

Cancellation and Refund Policy

Cancellation and Refund Policy

At ti4 Knowledge Platform, we strive to provide high-quality learning experiences. However, we understand that circumstances may arise that require cancellations or refunds. This policy outlines the terms and conditions for cancellations and refunds for our programs and courses.

1. Cancellation Policy

1.1 Course Cancellation by Participants

  • Participants may cancel their enrollment in a course by submitting a written request via email to our support team.
  • Cancellations made 7 days or more before the course start date will receive a full refund minus administrative fees.
  • Cancellations made between 3 to 6 days before the course start date will receive a 50% refund.
  • Cancellations made less than 3 days before the course start date are non-refundable.

1.2 Course Cancellation by ti4 Knowledge Platform

  • ti4 Knowledge Platform reserves the right to cancel or reschedule a course due to unforeseen circumstances, including insufficient enrollments, trainer unavailability, or technical issues.
  • In the event of course cancellation, participants will be notified promptly and given the option to either:
    • Receive a full refund.
    • Transfer their enrollment to a future course session at no additional cost.

2. Refund Policy

2.1 Refund Eligibility

  • Refunds will be processed according to the cancellation timelines mentioned above.
  • Refunds are not applicable for participants who fail to attend a course without prior notification.
  • No refunds will be provided for partially attended courses or modules.

2.2 Refund Process

  • Refund requests must be submitted in writing to our support team.
  • Refunds will be processed within 10-15 business days from the date of approval.
  • Refunds will be issued via the original payment method unless otherwise agreed.

3. Course Transfers & Substitutions

  • Participants may request to transfer their enrollment to a future session or substitute another participant in their place at no additional cost if requested at least 3 days before the course start date.
  • Approval of such requests is subject to seat availability.

4. Exceptional Circumstances

  • In cases of medical emergencies or other extenuating circumstances, participants may request a course deferment or credit for future courses. Such requests must be accompanied by supporting documentation and will be evaluated on a case-by-case basis.

5. Contact Information

For any queries regarding cancellations and refunds, please contact our support team at [Email - info@ti4.org] or [Phone Number - +91 - 8884470130].

Course Access and Delivery Policy

Course Access and Delivery Policy

At ti4 Knowledge Platform, we offer both online and offline educational courses. This policy outlines the procedures for accessing and receiving our course materials and services.

1. Online Courses

1.1 Course Enrollment and Access

  • Upon successful enrollment and payment, participants will receive an email with course login credentials and access details.
  • Online courses are delivered via our learning management system (LMS) or other digital platforms such as Google Classroom, Microsoft Teams, or Zoom.
  • Course materials such as e-books, PDFs, presentations, and video recordings (if applicable) will be accessible through the platform, as per the specific online course requirements.
  • Access to course content will be available for the duration specified in the course description.

1.2 Digital Materials and Resources

  • Any downloadable course materials will be made available immediately upon enrollment.
  • Participants are responsible for ensuring they have the necessary software or tools to access digital materials.
  • All digital course materials (e-books, PDFs, presentations, etc.) will be provided only as per the specific online course enrollment and are not transferable to other courses.

2. Offline Courses

2.1 Course Venue and Schedule

  • Offline (in-person) courses are conducted at designated training centers or partner institutions.
  • Course schedule, venue details, and necessary information will be shared via email prior to the course start date.

2.2 Course Materials Distribution

  • If physical course materials (such as printed books, handouts, or kits) are included, they will be provided at the training venue as per the specific offline course requirements.
  • In cases where materials need to be shipped, participants will be informed about the estimated delivery time and method during enrollment.
  • Physical course materials are specific to the enrolled offline course and will not be provided for other courses.

3. Course Fees and Responsibilities

  • Course fees include access to learning content, resources, and applicable materials only for the enrolled course.
  • Academy ti4 is not responsible for delays caused by incorrect information provided by participants.

4. Issues with Course Access or Materials

  • If participants do not receive their online course access details within 24 hours of payment, they should contact our support team.
  • If any course materials are missing or incomplete, participants must report the issue within 7 days of the course start date.
  • Course materials (digital or physical) will not be shared, exchanged, or provided for any course other than the one for which a participant has enrolled.

5. Contact Information

For any shipping or delivery-related inquiries, please contact our support team at [Email - info@ti4.org] or [Phone Number - +91 - 8884470130].

ti4 Knowledge Platform reserves the right to update this policy as necessary. Any changes will be communicated to enrolled participants in advance.

Policies are many, Principles are few. Policies will change, but Principles never do. ■ ■ ■ ■


John C. Maxwell

ti4 Knowledge Platform

Guiding Principles

We deliver our learning services based on our guiding principles of LIVE & LEAD. These guiding principles are aligned with our Academy ti4’s tagline “Teach to Transform”. Centered on these guiding principles we Teach with LIVE and Transform with LEAD. These guiding principles, act as a lighthouse for us.

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